FAQs - Family Law Software

FAQs

Click on a question to see the answer.


Question: I have installed the software, but nothing happens when I click the icon.

Answer: This may be a permissions/security problem.

You may be able to fix it with the following steps:

1. Open File Explorer (called Windows Explorer in Windows 7 and earlier). You can do this by holding down the Windows key and pressing the letter "E."

2. Navigate to c:\Program Files (x86)\FLSPlan. Do this by finding the folder icon labeled "Hard Drive C:" (or similar language) and double-clicking it. Then find the folder icon labeled "Program Files (x86)" and double-clicking that. Finally, find the folder icon labeld FLSPlan, and double-click that.

3. Find the file named FLSPlan.exe.

4. With your mouse, right-click that file.

5. A menu will pop up. Select "Run as Administrator."

That may fix the problem.

If not, please contact technical support.

Click here to e-mail technical support